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Operator Portal - Operational
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Customer Hub - Operational
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Wallee - Operational
Wallee
Ubiquity Unifi Cloud - Operational
Ubiquity Unifi Cloud
Corus (Lime-Tec) - Operational
Corus (Lime-Tec)
Loxone Remote Connect - Operational
Loxone Remote Connect
Mobile Internet Digital Republic (Sunrise Network) - Operational
Mobile Internet Digital Republic (Sunrise Network)
Shelly Cloud - Operational
Shelly Cloud
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Infrastructure
Our partner HOOC is planning a major shutdown of the HOOC Cloud for maintenance work.
During this time, customers whose location control is based on HOOC should expect the following functions to be unavailable:
Door control, including access app
Transfer of temperature sensor data
Based on the informatino from Digital Repulic and Sunrise the incident should be fully resolved.
Our service provider, Digital Republic is currently reporting technical issues with its network provider Sunrise. As a result, some locations may experience connectivity issues.
Please be aware that this can cause disruptions to door control systems and affect general access to on-site systems.
We are monitoring the situation and will provide an update as soon as the issue is resolved.
The platform has been completely restored. We are continuing to monitor the situation.
We identified a malfunction of the Buzzle platform and have informed our responsible service provider. We hope for a prompt resolution and will inform you here again when an update is available.
A minority of Miniservers are affected by the outage. We are currently working with Loxoen to get all Miniservers up and running again.
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Eine Minderheit von Miniserver sind von dem Ausfall betroffen, wir arbeten aktull zusammen mit Loxoen daran, alle Miniserver wieder zum laufen zu bringen.
We found the root cause of the issue and restart all service which fixed the issue
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Feb 2026 to Apr 2026
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